Details
Posted: 22-Jun-22
Location: Charlotte, North Carolina
Type: Full Time
Required Education: 4 Year Degree
Categories:
Non-Actuarial
Internal Number: 2022-7204
Key Risk is looking for an enthusiastic professional who will be responsible for the management of low exposure workers’ compensation claims. The Claims Associate will be responsible for learning workers compensation laws and providing outstanding service to our clients. This is an entry-level position with no experience necessary.
Principle Responsibilities
- Maintain good lines of communication with employers, adjusters, and providers
- Conduct investigation of workers' compensation claims assigned
- Request medical notes, proper billing format, and other written/verbal information from employers and medical providers to determine appropriateness of payment of medical bills and whether a claim is truly medical only
- Discuss with an employee, issues relative to whether a bill has been paid or whether travel or medical reimbursement has been issued
- Timely and accurately reserve for claims assigned
- Document medical notes and relevant written and oral communication received relative to claims in the log notes
- Discuss with an employer, issues relative to an injured workers’ return to work status
- Index images as needed
- Identify potential subrogation claims and notify appropriate supervisor
- Actively work with mentor and supervisor to develop skills to handle all technical aspects of claims, including coverage, disability benefit management, medical management, litigation management, file management, subrogation, reserving and settlement
- Maintain and demonstrate knowledge of the Workers' Compensation Act and Rules and Regulations in jurisdictions assigned
- Immediately notify management of large exposures
- Bachelor’s degree
- Demonstrate exceptional oral and written communication skills
- Demonstrate functional understanding of basic medical terminology
- Superior organizational skills and attention to detail
- Evidence of self-motivation and requires general supervision
- Possess creative problem solving skills
- Ability to manage multiple priorities and coordinate tasks
- Obtain license in jurisdiction as needed
- Commitment to increasing knowledge of workers compensation
Additional Company Details
COVID-19 vaccine required unless prohibited by law.
Additional Requirements
The Company is an equal employment opportunity employer.