Are you looking for an exciting way to jump start your career in insurance? Our Chicago office is looking for a driven individual ready to take on their next opportunity in supporting the property underwriting team. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis.
Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items.
Prepare with underwriter instruction, documents including Quotations, Binders and Policy / Endorsements.
Ensure accuracy of information that is input into all appropriate systems and verify that all necessary documentation is in the file.
Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.
Under Underwriter direction, complete policies, attached appropriate forms and make policy changes as requested.
Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization.
Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.
Excellent oral and written communication and organizational skills
Experience with Commercial Property Insurance Modeling data input
Ability to work independently or within a team
Ability to follow process and attention to details
Demonstrates negotiation and relationship building skills
Demonstrates strong analytical and problem solving skills and the ability to exercise sound business judgment
Willingness to work toward insurance designation (CPCU, AINS, ASLI, etc.)
Strong working knowledge of MS Word and Excel.
Preferably 2-3 years of insurance related experience.
Possess an understanding of insurance coverage with a basic knowledge of rules, rates and forms.
Internal Number: R0009446
About Markel Corporation
Markel Corporation (NYSE – MKL) is a holding company for insurance, reinsurance, and investment operations around the world. Headquartered in Richmond, Virginia and founded in 1930, Markel reports its ongoing underwriting operations in three segments, and products originate from four insurance divisions and one reinsurance division. Markel Ventures, a subsidiary that makes strategic investments in companies outside of the insurance marketplace, is another important component of our business.
In each of our businesses, we seek to deliver innovative products and responsive customer service so that we can be a market leader. Our time horizon is long-term, our underwriting approach is disciplined, and our focus is on continuously improving the quality of the customer experience. Our financial goals are to earn consistent underwriting and operating profits and to combine those profits with superior investment returns to build shareholder value.