Want to join a growing Fortune 500 Company that offers comprehensive training, teamwork, and opportunity for career growth?
Markel Corporation (NYSE – MKL), a global insurance holding company, is adding to the Customer Service team to better serve its customers! We’re currently seeking part-time Customer Service Representatives (CSRs)/interns who want to increase their insurance knowledge and build their skills while making a positive impact on Markel’s customers.
This position is part of the Markel Specialty Personal Lines division which specializes in motorcycle, watercraft, property, special event, bicycle and other unique insurance products. We provide exceptional customer service through our simple processes, honest communications and employee expertise.
Perform a wide range of Customer Service activities including quoting and selling insurance
Answer questions from callers about their policy
Describe and advise on insurance coverage options
Service Markel’s customers by taking payments and changing payment plans, and processing policy changes such as address changes, vehicle additions, or coverage changes
Work to obtain insurance license in first 90 days of hire (if not already obtained).
Ability to work part-time year-round in either Omaha, NE, Pewaukee, WI, or Henderson, NV
Ability to work in a fast-paced team environment
Communicate clearly and professionally
Willingness to learn new material should candidate have no insurance background
Accountable and reliable
Dedicated to providing a positive customer experience
High school diploma or equivalent; some college is a plus!
1 or more years of prior customer service experience preferred
Demonstrated job stability and attendance records
Solid computer, grammar and multi-tasking skills
Comfort with a fast-paced and high-volume service center
Note: This position requires a Property & Casualty Insurance license to be obtained within first 90 days of hire. Markel provides insurance licensing class and exam financial support.
Schedule: A variety of schedules are available with five days per week, 8 hour weekdays between 7am and 5pm, and every other Saturday. No evening or Sunday hours! Schedule options will be discussed during the interview.
Internal Number: R0006512
Markel Corporation (NYSE – MKL), a Fortune 500 company, is a diverse holding company for insurance, reinsurance, and investment operations around the world. Headquartered in Richmond, Virginia and founded in 1930, Markel specializes in providing unique insurance products within a set of niche markets. In each of our businesses, we seek to deliver innovative products and responsive customer service to be a market leader. Markel recognizes associates are our greatest asset, enhancing our ability to deliver and achieve our business goals. Since we rely on the integrity, knowledge, skill, diversity, and teamwork of our associates across the globe, we strive to attract and retain the best talent, create an environment that will enable them to fulfill their potential, and reward their commitment and performance.