You will be challenged, rewarded, and valued for your unique experience, background and perspective. Join a team where hard work pays off and original thinking is celebrated. As you build your future at Westfield Insurance, you will quickly learn that protecting our customer’s future by delivering on our promise to help restore lives and rebuild businesses when the unexpected happens is at the heart of what we do. Building relationships and caring about people has been part of our culture since 1848. Be a part of a team that recognizes and appreciates those who take initiative, know how to elevate an idea and can innovate and seek opportunity in a changing world.
Graduate Development Program – Property Claims Representative Job Summary
Starting Salary: $48,500
When it’s time to start, advance, or change your career, proper guidance and direction are essential. At Westfield Insurance, we invest heavily in preparing you for a career within the insurance industry.
The Graduate Development Program (GDP) prepares recent college graduates, experienced professionals looking for a change of pace, and veterans for an exciting career at Westfield. The GDP combines a variety of learning techniques, including:
Classroom-based training on insurance-related topics, critical thinking, marketing, collaboration, and customer service.
Observation and practice elements are included to increase exposure to the business unit and to complete assigned research topics.
Self-study eLearning to support project work and individual development.
Teambuilding activities with peers.
Networking with leaders across the organization.
Coaching and mentoring throughout the program from experienced employees.
The GDP training will take place in our home office in Westfield Center, OH. Upon completion of the program, you will be relocated to one of our service offices.
Property Claims Representatives deliver on the promise we make as a company to our policyholders. As a property claim representative, you use your expertise to investigate the loss, determine which coverage applies and what monies are owed. Insurance is a people business, and you become the face of the company to our customers. Working as a property claims representative involves:
Expertise, empowered decision making and interaction with our policyholders on a daily basis.
Maintaining an open communication channel with customers and agents throughout the claims process.
Negotiating an appropriate settlement for all parties involved in the claim.
Analysis and investigation to determine whether or not proper coverage exists and to obtain relevant facts concerning all aspects of a claim.
Bachelor’s degree from an accredited college or university.
Excellent verbal, written, and interpersonal skills.
Excellent organizational and time management skills.
Ability to work in a team environment.
Ability to manage changing priorities and multiple assignments.
Experiences using software packages. (included, but not limited to, Microsoft Office)
Insurance or business-related degree.
Relevant internship or work experience.
Engagement in activities that demonstrate leadership potential.
Ability to operate various types of computer equipment and software programs.
Ability to communicate via the telephone.
Ability to travel, as required both potentially both inter and intra state.
Ability to operate a motor vehicle.
Ability to relocate if deemed necessary by the business unit.
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Westfield offers a Total Rewards program that focuses on compensation, benefits and wellness, and includes perks like 401(k), pension plan, annual incentive, education reimbursement, flex-time, onsite fitness center and casual dress. Work-life balance, recognition, and learning and career development are all part of a rewarding career with Westfield Insurance.
We are an equal opportunity employer/minority/female/disability/protected veteran.
Westfield will be admired as a leading personal and commercial lines property-casualty insurance company enabled by an exceptional team known for expertise and caring. We will be distinguished by excellence in commercial insurance, and customers will choose us for our insight about risk and the value we deliver.