The Account Administrator Development Program is a program designed to provide an entry-point to becoming a successful insurance professional and prepare Associates for an Account Administrator role. The program provides educational opportunities and a broad range of on-the-job learning experiences with exposure to elements of marketing, servicing, and renewal of accounts. Through a mix of coaching and hands-on work, participants with the desire, skills, and abilities can advance to positions with increasing responsibility.
What will I do during the Program?
Obtain a basic knowledge of insurance coverages and rating concepts.
Gain a good understanding of general insurance accounting.
Master the use of our agency management software.
Enhance interpersonal communication skills.
Learn the dynamics of a teamwork environment.
Be trained on the skills required to perform an Account Administrator position.
What will I do as an Account Administrator?
Provide technical and administrative support, including, but not limited to the following:
Assist in the renewal process.
Respond to and fulfill the requirements generated by the agency management system.
Provide assistance in the new business process as requested.
Check and process audits.
Responsible for reconciling billings and correcting accounting criticisms.
Execute all changes requested on policies, monitor for receipt of company endorsements, and process same.
Provide premium breakdowns as requested.
Compile preliminary numbers for promulgating experience modification, and order worksheets from appropriate rating bureaus for department associates, if required.
Receive and prepare certificate requests; responsible for advising appropriate department associate of complex or unusual certificate requests.
Enter data into the agency management system and verify by sight that keyed data is accurate, complete, and conforms to established procedures.
File all written and conversation log correspondence and other documents.
Prepare written correspondence and make telephone calls to underwriters or clients as requested.
Bachelor's degree in Business, Finance, Economics, or related program preferred or equivalent education and/or experience required.
GPA requirement is 3.2 and involvement in a combination of sports, student government, college clubs, community service, and work is desired.
One plus year of customer service experience strongly preferred.
Proficiency in Microsoft Word and Excel.
High aptitude for accuracy in mathematical calculations.
Strong attention to detail required.
Strong organizational and time management skills; ability to prioritize workloads to meet time sensitive deadlines.
Effective verbal, written, and interpersonal communication skills to interact with associates at all levels of responsibility.
Must be interested in pursuing insurance as a career path
Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world’s largest privately held, independent insurance broker by helping clients achieve their business objectives. For eight consecutive years, Business Insurance magazine has recognized Lockton as a "Best Place to Work in Ins...urance." To see the latest insights from Lockton's experts, check Lockton Market Update.
Business Insurance has recognized Lockton as one of the "Best Place to Work in Insurance." for eight years running. We think you’ll agree! A few of the reasons Associates love working at Lockton include:
•Opportunities for growth and advancement, including paid training and professional development
•12-week paid parental leave
•A huge emphasis on community involvement –Associates are encouraged to support and volunteer for their favorite charities
•Frequent athletic and wellness events
•Social and teambuilding opportunities like happy hours and other celebrations
•Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!